*THIS PRODUCT IS NOT FOR CHILDREN 15 YEARS OF AGE OR UNDER*
SPECIAL INSTRUCTIONS WILL BE PROVIDED, PLEASE CHECK YOUR EMAIL.
This is an Emergency Upper and Lower Impression Kit! We know times are tough and many of you do not have access to your orthodontist at this time. Here is what this includes:
- 7 business day turn around GUARANTEED!
- 6 sets of impression putty in case you need to retake them to ensure you get them right!
- Three different sizes of impression trays to accommodate all sizes
- Direct contact information to your assigned technician for immediate responses
You will then receive :
1 Set of custom upper and lower Essix Plus Retainers
1 retainer case
Digital scan of your molds stored on our servers for LIFE
All orders must be placed by 2:00PM (MT) in order to guarantee next day delivery. Impressions must be taken the same day the impression kit arrives. By not taking the impressions the same day we can no longer guarantee retainers in 7 business days. You must send your impression images to your designated technician, please check your email for important information. Not doing so will void the 7 business day guarantee. Weekends and holidays are not counted toward the 7 business days.
EMERGENCY Upper and Lower Retainer Kit
If for any reason you want a refund for your purchase and the impression kit has already been delivered, the refund will deduct the cost for overnight shipping. Shipping fees are only free if the process is followed through completely. Impression kit must be returned to us unopened and unused. If not returned in new unopened condition, a $65.00 fee will be assessed.
Retainers that do not fit will be evaluated for returns on a case by case basis. You must let us know within 48 hours of receiving your retainer of any and all issues.
No refunds on impression kits will be issued after 30 days from date of purchase. No refunds will be given after 50 days from date of purchase. No exceptions.